Stuff happens. Your order is refundable prior to being shipped to your destination. This may be up to 10 days prior to your first rental day. Your order is non-refundable after it has been shipped. If your package has been shipped then give us a call and we may be able to offer a credit for a future trip for extenuating circumstances.
Articles in this section
- Do the camping kits include everything I need?
- My first rental day is the day after a holiday or Sunday.
- I'm staying at a vacation rental, do packages have to be signed for?
- How far in advance should I place my order?
- Will I be charged for the days that I pick up and drop off?
- I have never skied before. What do I need?
- What is your cancellation policy?
- How do I rent from Kit Lender?